Tufted Velvet Platform Bed Frame

Twin

£400.00

Tufted Velvet Platform Bed Frame

£400.00

Bedding size Twin Full Queen King

Returns & Refunds Policy

At Family Furniture, we want you to be happy with your purchase. If you are not completely satisfied, we are here to help. Please read our Returns & Refunds Policy below before requesting a return or refund.

Return Eligibility

Return Window: You can request a return within 14 days of receiving your order.

To qualify for a return, your item must:

Be returned within 14 days of delivery.
Be unused and in its original condition.
Be returned in the original packaging whenever possible.
Include all parts, accessories, and assembly instructions provided with the product.
Include proof of purchase, such as your order confirmation or receipt.

Non-Returnable Items

Items that have been intentionally modified, misused, or damaged after delivery cannot be returned unless they are faulty or not as described.

Size Changes & Exchanges

If you would like to exchange your item for a different size or model, please contact us within 14 days of delivery.

If you are requesting an exchange because you changed your mind, you will be responsible for the return shipping costs and any delivery charges for the replacement item.

If we sent the wrong size or the wrong product, we will arrange the exchange at no extra cost, including return shipping and replacement delivery.

Your replacement item will be sent after we receive and inspect the returned item.

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Shipping Policy

At Family Furniture, we are committed to providing a reliable and transparent delivery service. Every order is carefully prepared and dispatched from our showroom in Birmingham, England. We work with trusted delivery partners to ensure your furniture arrives safely and in good condition.

Shipping Area & Delivery Charges

Service Area: We currently deliver within the UK Mainland only.

Free Standard Delivery: Available on all orders over £500.00.

Standard Delivery: A flat delivery fee of £29.99 applies to orders under £500.00.

No Hidden Fees: We do not charge any hidden handling or processing fees. Any applicable taxes will be calculated during checkout.

Order Processing & Cut-Off Time

Daily Order Cut-Off Time: 5:00 PM (GMT).

Order Processing Time: 1–2 Business Days.

Orders placed before the daily cut-off time are typically processed within 1–2 business days. Orders placed after 5:00 PM will begin processing on the next business day.

Transit Time & Delivery Estimates

Transit Time: 4–5 Business Days.

Total Estimated Delivery Time: 5–7 Business Days.

We work with trusted local and national delivery partners to ensure your order arrives safely and on time. Depending on your delivery location and the size of your order, deliveries may be completed by our local delivery team or recognised UK delivery partners such as DPD, DX, or ArrowXL.

Once your order has been dispatched, you will receive tracking information by email whenever tracking is available.

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Product Description

This platform bed frame features a tufted headboard and matching upholstered footboard. It is constructed with an engineered wood frame and covered in crushed velvet fabric. The integrated wood slat system provides direct mattress support.

Key Features and Specifications