Terms & Conditions

Welcome to Family Furniture. By using our website or placing an order with us, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

1. Company Information

Registered Company: FAMILY FURNITURE LTD

Company Number: 12286491

Address:
322 Ladypool Rd
Sparkbrook
Birmingham B12 8JY
United Kingdom

Email: support@familyfurnitureltd.com

Phone: +44 7424 663666

2. Use of Our Website

By using this website, you agree to use it only for lawful purposes. You must not misuse the website, attempt to gain unauthorised access, or interfere with its operation or security.

3. Products & Pricing

We make every effort to ensure that product descriptions, images, prices, and availability are accurate. However, errors may occasionally occur. If we discover an error after you have placed an order, we will contact you before processing your order.

All prices are displayed in British Pounds Sterling (GBP £) and include VAT where applicable.

4. Orders & Payments

Full payment is required before an order is processed and dispatched.

We accept secure online payments through the payment methods available during checkout. Please refer to our Payment Policy for more information.

5. Shipping & Delivery

We currently deliver within the UK Mainland only.

Delivery times, shipping charges, local collection, and other shipping information are available in our Shipping Policy.

6. Returns & Refunds

If you wish to return a product, please review our Returns & Refunds Policy before submitting your request.

Our Returns & Refunds Policy explains return eligibility, exchanges, refunds, and return shipping responsibilities.

7. Limitation of Liability

Family Furniture is not responsible for delays or failure to fulfil an order caused by circumstances beyond our reasonable control, including severe weather, courier delays, supplier delays, or other unexpected events.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and other materials, is the property of Family Furniture or its content providers and may not be copied, reproduced, or used without prior written permission.

9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes relating to the use of this website or purchases made through it will be subject to the jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be published on this page and will take effect immediately upon publication.